Oxigen Services India Complaints & Reviews

Dear Team; I have done recharge on 1st August for vc no [protected]. I have done recharge throughwww.justrecharge.itthey say recharge is successful but unfortunately my balance is still same and recharge didnt reflect in my account. They have provided me transection no. ( OX14269108012014892694421) Please recharge my account ASAP. Please note that I tried calling dishtv customer care they have provide me one link i.e http://www.dishtv.in/email-us.aspx still i am unable to logged the complain so fine they have advice to write a email to you so that you guys can refund my transection or you can do my recharge. Please note that my money is already deducted from my bank account. Your favourable response will be highly appreciated. Thanks and regards, Bilal Mullaji

Hello sir, I am sorry to say these that i have disclosed my Debit card details with OXICASH Customer care and they has cheated with me and i am trying to get them back but they are not responseding me please help me... I get the call from these number ([protected]) actually i have made a recharge with 97/- STV with this website OXICASH Last two day's back but still i didn't get the amount for that i have raised the complaint in these website and they have call me with in 15 to 20 mints and ask the full details of my debit card front number and Validity and CV Number i have confused and i have provide them and they have cheated me. And they transaction to they account i don't no how but i loos my 797/- from my ICICI BANK.. Please help me and take a serious action on these so that no one will suffer like these... Here is the link from were i have made the recharge :- http://www.oxicash.in/Recharge/MobileFlexiRecharge.aspx And complaint website link is here :- http://www.complaintboard.in/complaints-reviews/oxi-cash-l149976.html Thanks and regards

sir with rispact i m samir kumar singh iappliead aSBI csa of dt05/03/2014 but there is some name misstake from your co side rigarding this i m givan a 15000/ d d to your co no is096437 dt 05/0302014 bank ing vaysya bank ltd i m giving many time to complan but your co ripresentative was on givan me any type of risponce pl take care of my complan my datile is givan blow name samir singh MO NO [protected], [protected] SBI CSA APPLIED DT 05/03/2014 NAME MISSTAKE BRANCH CODE 01787 BRANCH NAME MOTI ZEEL CITY KANPUR STATE UP

Rs128 received for topup of [protected] Transaction[protected] A (0) Tid=[protected] on june 17 8:29am Rs 65 received for topup of [protected] Transaction-successful-OxitransID-[protected] A(O) Tid=[protected] on june 17 9:42am

hello sir, my name is sandeep.the ACCOUNT NO[protected] AND MY aro code:[protected].i credited 2000rs on[protected], at 11:40am, ICICI BANK VANASTHLIPURAM BRANCH, but the bank person credited to another account.the aro code is [protected] can u check that and credit to my account as soon as possible

dear sir,

I have facing every time problem from oxizen for tb updation

i transfer fund in oxizen sbi account bu i can't receved before 1 day tb updation from oxizen

and i call to oxizen customer care they are non response to us he tell only 1 think mail to [protected]@myoxizen.com bu not answer from this mail id he have no number for call

i send us massage for call back i received call back bu oxizen representetive answer is problem in sbi last three months problem with oxizen and sbi

any operator like, belair, ritco haven't problem from sbi

oxizen is lior

hello i m using oxigen services india pvt.ltd its a recharge coupon and bill paymentsetc. site i m vender of this company on 20th feb i deposited the amount 1027 in its account but they didnot update on my merchant id the company said that they r not received the cash but the bank said that the amount will debited on the oxigen services india pvt.ltd

recharge to bsnl gsm sim[protected] with Rs.139 was failed...

Recharge Request
Reference Number 6974404
(Please note this for future communication**)
Transaction ID [protected]

Bank Transaction ID IGR2791124

Transaction Time 22/02/2014 08:39:15

Operator Name BSNL

Region Name ANDHRA PRADESH

Mobile Number [protected]

Recharge Amount Rs.139

Dear Sir/Ma'am. This is to bring you in notice that on 14th Feb 2014 I tried to recharge my Prepaid Mobile Number ([protected] : Airtel) via iMobile of ICICI Bank : Merchant Name : Oxigen Service. The amount of 1000 INR in sum is debited from account but neither mobile is credited nor bank received fund back. I have spoken to ICICI Bank regarding the same & received the information that the amount is debited from my account & is with the merchant "Oxigen Services India Pvt. Ltd." 1st Transaction Date: 14-Feb-2014 TIME: 13:44:31 ID: 114645 Amount: 500 INR 2nd Transaction Date: 14-Feb-2014 TIME: 13:44:10 ID: 296658 Amount: 500INR I am trying to reach Oxigen Team via Mail & Calls. But there is no reply from them. Also, there is not customer care number mentioned in there web page www.myoxigen.com Which I think is not going through all the legal points of Indian Law. There is simply one option to pen down the complaints. I done that and just received ID: 107639 Since, I used iMobile of ICICI Bank. And the bank is simply saying that it is with merchant. However, Oxigen & ICICI are partners. I didn't go to Oxigen Page. ICICI directed. Request you to take appropriate action on this issue. Best regards, NITIN JAIN +91-[protected]

i has tried for recharge of my anthor mobile no. [protected] for rs.110 on oxicash but recharge failed but amount has been deducted from my bank acount oxicash is not refunding my amount nor giving any response please help me and take action against thease type of fake online service copanies

I have recharged my T24 mobile number from it's official website using Oxicash portal on 28th November 2013 b/w 2PM-2:15PM for Rs. 30. Amount has been deducted from Bank A/c but recharge has not come to my mobile number. if i call T24 customer care they are telling we are not responsible for that, you have to do recharge using Paytm. T24 people were keep on sending me messages every day when i haven't recharged my number as"you can recharge ur number online using www.oxicash.com www.paytm.com www.rechargeitnow.com" & also " Hi! You can recharge your T24 mobile at tata DOCOMO retailer, / big bazar, food bazar, central, brand factory, fbb, home town, ezone stores near to you". when i called T24 customer care they said if the amount is not recharged you will be getting refund within 72 hours from 28th november 2013 2PM. but till today no progress. T24 is giving very bad customer service & it's looting customer in all the possible ways. i request TRAI to take necessary actions against these people.

I recharged my no. [protected] with Rs. 198 first and then again with Rs.252 for 2 GB/2.5GB for internet balance through sms banking vide no.- ( OxitransId-[protected] A?(0) Tid=[protected] and ( OxitransId-[protected] A?(0) Tid=[protected]. But both the cases my airtel no. not recharged with any amount. why? And how can I returned back the amount. PLease arrange to return back my money to my sbi a/c [protected]

I have recharged for nokia music unlimited through www.oxicash.in on august 5th 2013. I was suppose to get a code for music download to my mentioned mobile no [protected] or to my email [protected]@gmail.com. I wonder if it's any worth recharging from that site anymore.

I sent a feedback provided in their website but I got a delivery failure message saying that the email address I sent to is not found...... If any concerned person find this post, please try to fix it.
Thank you

Hi,

My name is Sagar. I was trying to recharge on my T24 card with 200Rs on Oxicash.in website. But Payment was failed. 200Rs was deducted from my bank account but I didn't received recharge on my mobile. Please provide me with refund of 200Rs. Here are details of transaction.

Receipt
Transaction ID : 3592682
Package : ETOP*T24*MAH
Service No: [protected]
Amount : 200
Response : Denied by risk


Please help me.

Thanks,
Sagar.

i tried to recharge 50 to my number[protected] using icici mobile banking service, the amount is deducted from my account , but not recharged till the date 11.07.2013.
the amount which was deducted on account is 08/07/2013,

please look into this matter ,

Dear Official,

On 08.07.13 around 00:00:41AM special recharged my T24 Mobile No:[protected] with an amount of Rs.500 through HDFC VISA Credit card.The details received after transaction as under:-

Transaction ID : 3542935
Package : ETOP*T24*KOL
Service No: [protected]
Amount : 500
Response : 0|Transaction Successful OxiTransID -[protected] |

But till now the amount has not credited to my mobile account.

Self had contacted with T24 Customer care by dialling 52121.But every time theyare telling that they will resolve the matter soon.After several request they are not providing any complaint reference number and think they are not maintaining any transparency in this regard.Yesterday they confirmed that on 09.07.13 immediately after 00:00 AM on 10.07.13 the issue will get resolved.But practically the same not happened.Today morning again asked to T24 Customer Care,they then intimated this will take another 7 Days to resolve.

Please understand how a customer harassment is going on.

Self had communicated through mail also with Oxigen Services India Pvt Ltd on 08.07.13 under recharge related Quaries ID:89595 and provided a complaint reference No #[protected].But they have not given any confirmation regarding the time span to resolve the issue.
Ultimately as a customer I am suffering a lot.

Under this circumstances I had nothing but to intimate to respected authority.

Your kind intervention will highly be appreciated to resolve the issue with w.e.f.

Thanking You,

Yours truly,

Suman Dutta
([protected]/[protected])

i have recharge the from shiv telecom complex18-b block behind amrit mishthan, sri ganganagar of rs 500.00 on [protected] but the firm recharge it on no. [protected] from oigen services pvt. ltd's terminal.
after recharge on wrong no. i have made a complain having no.[protected] .company is saying that they have resole the complaint and money is refund in shiv telecom's account but shiv telecom is refuse the reversal amount and not attend properly to us.

pls resolve my matter if you can

thanks
raman goyal 21-a public park opp. agra tikki wala
m-[protected]

I am an Oxigen retailer. I sold an Dish TV Activation Kit on 23th April 2013.

OXIGEN CUSTOMER CARE TOLD ME THA T YOU TO RECHARGE THE KIT WITH RS. 1229. THEN I RECHARGE IT WITH 1229. THEN CALLED DISH TV CUSTOMER CARE TO ACTIVATE THE KIT. DISH TV REPRESENTATIVE SAID YOU HAVE TO RECHARGE IT WITH 1259 THEN I CALL OXIGEN CUSTOMER CARE THEY SAID OUR REPRESENTATIVE HAVE MISGUIDE YOU SO PLZ FILE A COMPLAINT FOR REFUND OF THIS AMOUNT. THE TRANSACTION NUMBER OF RECHARGE IS[protected] AND I REGISTERED A COMPLAINT WITH COMPLAINT NUMBER 820791, COMPLAINT DATE IS[protected] TIME 15.36.39

Now Oxigen says that they will not do any thing in it when the recharge was successful me if customer care misguide me in why should I bare the loss. I want my Amount back to my account.

Payment Status Request under Process

Transaction Status


Recharge Request

Reference Number 4154729
(Please note this for future communication**)
Transaction ID

Transaction Time 13/05/2013 06:56:16

Operator Name VIDEOCON

Mobile Number [protected]

Recharge Amount Rs.150



Contact Oxigen Customer Care at 91- 124 – 6773333/[protected] or mail at sbi.[protected]@myoxigen.com
This is the only message after recharging from "SBI-OxiPay".amount deducted but not got the currency.So kindly please refund the money.

Dear Sir/Madam, I am Alok kumar SRO Bihar Rohtas SRO code (31359), i want to cancel my SRO code (31359) with Oxigen Services India Pvt. Ltd. i am mot happy with the service. I have done my all procedure on month of October(15/11/2012) but i received code in the month of November(09/11/2012) after that i received the only 5 oxi Shaan Terminal with Paper Roll on date(24/11/2012) i did not receive banner account opening form, leaflet & advertising kite. How i can do the business without any thing. I follow with service help desk but they did not give any service, i am not happy with Oxigen Services India Pvt. Ltd. kindly cancel my all my SOR & RO code and return back my remaining amount as soon as possible. More the 13 times i have send the mail to oxisen company but company they are not going to closed the SRO code even they not at reply also they cheated with me