[Resolved]  Union Bank Of India — Request for refund of wrong NEFT transaction

Address:

Delhi

Request for refund of wrong NEFT transaction.
I have made the NEFT transfer 500 rupees on 22 Jul 2013 through my standard chartered bank account (Acc No.[protected]) to RBS BANK account (Acc No.1354729) but unfortunately I entered wrong account number that is 1354279 instead of 1354729 & money credited to unknown account now. I have requested to customer care on dated 23/07/2013 continually but no one to give me any positive response and still the amount has not been reversed in my Standard chartered bank account.
Also I have talked to customer care (NEFT department) many times but amount has not been refunded. If anyone by mistake make wrong transaction, then as per RBI rules amount should be refunded. About more than one week has been passed for this issue I requested to you please take some urgent action as soon as possible.

With best regards,

Rajesh Niwane
MBL No:-[protected]
Sr.... Accounts Officer (Account Payable)
(O) Email :[protected]@southalltravel.com
(P) Email :[protected]@yahoo.co.in