Bantia Furnitures — Pathetic Customer Service

Address:

Hyderabad, Andhra Pradesh

I have purchased a semi-leather sofa (3+2) and a six seater dining table from the Jubilee Hills showroom during their Diwali sales promotions. One and half months earlier we noticed a tear in the sofa. From then on the rig-ma-role of calling them and they telling that the staff in not available has started. We went to the showroom twice to get the complaint registered. They do not note it, rather send us away saying that the service guy will come. Till date the service person has not come. The Order No is 3020 and the DC No is 3315. The staff's behaviour is pathetic. Do the Bantia's pay their staff to behave like this? The management of Bantia, please note that it is not enough to have big hoardings of semi-naked girls sprawled on the sofa. Give attention to the Customer and their needs, which should be your priority. The girls will not give you business in the long run. With staff like this be prepared to shut your shop. Its such an irony, you are paying your staff to de-fame you. Good luck.