[Resolved]  Basics Life — exchange of t-shirt charged more amount than I have billed initially in buy one get one offer

Address:

No.105, Pycrofts road,Triplicane,Chennai-600005, 600005

Hi,

I am Chitta Ranjan Pradhan, I have purchased t-shirts in buy one get one offer on 01/05/19 and billed value was 1, 399 rupees(1 t-shirt value is Rs.1, 399 and 2nd t-shirt value is Rs.1, 299). I went for exchange and exchanged t-shirt value is Rs.1, 399 against the above t-shirt 1, 299, but Basics store charged me extra 100 rupees. Where in buy one get one offer I have billed for 1, 399 rupees. Can you please consider why have I paid Rs.100 extra where I could have availed offer till Rs.1, 399. I have argued with store manager and they told me, unable to help you can contact customer care.Now I am fully dissatisfied with the service is provided to me.

Can you please consider the above facts and advise me how can I get reimbursed the extra paid amount of Rs.100.

Thanks