[Resolved] Basics Life — jeans not up to quality expected | |
Hello, My name is Sriram. I bought a Jeans from Basics Life at Shanthi Colony 4th Avenue, Anna Nagar, Chennai 600040. The type of Jeans is Drift (Low Rise, Slim Fit, Tapered Leg). Serial Number on the Jeans is[protected]BJN35532. I bought the jeans in the month of October before Diwali. Today the date is February 1st, 2018. So it has been approximately 4 months and i have washed it maybe 4-5 times since i bought it. I am noticing a patch of cloth right below the zip is fading and i think after few more washes it will create a hole. I have noticed the same thing happen to jeans after a year o[censored]se. But, i did not expect this to happen so soon with this jeans. I have attached pictures for your reference. I am a big fan of Basics Life clothing and their design. I have high expectations for the quality of clothing i am receiving. I just want to point this out so that you can prevent it from happening in the future production of Jeans. Thank you Sincerely, Sriram J.A Was this information helpful? | |
Mar 21, 2018 Complaint marked as Resolved Basics Life customer support has been notified about the posted complaint. Verified Support Feb 03, 2018 Basics Life Customer Care's response Hi Sriram, Thank you for your feedback. It really helps us to improve. Kindly drop the complaint garment at any of our showrooms and get an exchange. Regards, Team Basics.
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