Bata India — 3 charging even after court verdict.

Dear sir/madam,

Please respond.

Thanks

Rohit
[protected]

— forwarded message —
From:rohit s
Date: thu, 2 may, 2019, 7:56 pm
Subject: charging ₹3 for baggage even after court verdict
To:

Dear sir / madam,
With reference to the above mentioned query, i would like to inform you that, today i purchased a shoe worth ₹2299 from your showroom at tellicherry, sangamam junction, kannur district, kerala. I was surprised, when the cashier asked me to remit ₹3 towards paper bag, since an article published in business today dated april 15, 2019, has reproduced a court verdict pronounced by chandigarh consumer forum, slapping a fine of ₹[protected] towards legal aid + ₹3000 compensation to customer + 1000 for litigation charges). I am enclosing the screenshot of purchase bill along with the screenshot of the article in business today for your ready reference.
A company of having a history of good customer service and excellent products, is not following a court verdict, is quite surprising.
I am a customer of bata for the last 20 years, and i expect you to follow the instruction issued by honourable court of chandigarh.
In anticipation of a quick response and favourable reply.

Thanks and regards

Rohit s
Mob [protected].