Bata India — absolutely poor quality of sole of ambassador shoes purchased by me

Address:

700019

Dear customer service manager,

Would like to convey my absolute dissatisfaction of the quality of a pair of black ambassador shoes, i purchased about six months back. While the shoe looks as new as i have sparingly used the shoes but the soles have crumbled and degenerated like third grade cheap plastic. This has caused a major embarrassment when i was attending a conference last week.

I am a regular customer and a strong advocate of bata shoes but unfortunately your quality has been a major cause of concern. This is not the first time i faced issues with the soles but this one has happened in such a short period of time. I use you to look into this and revert on the action that you are taking. I have lost trust on bata and feel that all your brand building exercise is just a marketing gimmick with utter disregard to quality and customer satisfaction.

Look forward to your early resolution.

Thanking you,

Regards,

Anjan kundu