Address: | Thane, Maharashtra, 400601 | Website: | consumer complaint |
I had bought bata shoes a month ago dtd.08.07.17 and started wearing it from next day of purchase. My first use, shoe tore away. When complained to customer care they said it's not manufacturing defect and said they will not replace the same since the shoe are purchased on discount rate. Paying rs.1600 and not getting it replaced from a brand like bata is very bad experience. I would never recommend bata again. Having used bata for almost 25 years and this horrible experience was really patatic.
I had purchased the shoe from thane, bata shop. Even we are not getting the service on damaged product from bata.
The note is clearly mentioned that warranty upto 90days from the date of purchase.
I didnt understand why bata is selling such worst product on discount, if the product is itself faulty.
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