[Resolved]  Bata India — all seasons shoes are wear out and the leather is pull out from sole.

Address:Thane, Maharashtra, 400601
Website:consumer complaint

I had bought bata shoes a month ago dtd.08.07.17 and started wearing it from next day of purchase. My first use, shoe tore away. When complained to customer care they said it's not manufacturing defect and said they will not replace the same since the shoe are purchased on discount rate. Paying rs.1600 and not getting it replaced from a brand like bata is very bad experience. I would never recommend bata again. Having used bata for almost 25 years and this horrible experience was really patatic.
I had purchased the shoe from thane, bata shop. Even we are not getting the service on damaged product from bata.
The note is clearly mentioned that warranty upto 90days from the date of purchase.
I didnt understand why bata is selling such worst product on discount, if the product is itself faulty.
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Sep 14, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Bata India Customer Care's response
Hi Avinash, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
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