Bata India — Asking refund for my order

Address:

bata online

Sir, I have ordered a slipper in bata online at oct 2 and they said your delivery placed in 7 to 10 days but i waited for 25 days but i didn't receive any product i call costumer care again and again frequently but they didn't give correct information, so I decided to cancel my order and refund, hence i call costumer care again Confirm my cancel, they told your refund in 4-6 days but i waited for 20 days i didn't receive my fund and icall costumer care didn't give correct information they told today or tomorrow, give same answer for one week here afer i can't wait so please take any action and send my cash 1066 rupees back as soon possible and ref num -395181