| Address: Merchant Villa,202 - C, Dr Mascarenhas Road, Mazagaon 400010 |
Good evening,
Regarding the order num 12848783
I received the product Beige sandals for women costing 1399 in the afternoon of 16th July
Upon checking the product, it appears worn off already.
I am surprised to see that the fresh piece of sandals have developed cracks already
Its a costly product and such sevice isn't expected
Does buying sandals during the sale means that the customer is provided with such defective products?
I haven't used it and the tag is intact as well.
Have attached the images of the product and the bill
Please provide me with the replacement of the same.
I have placed 4 more orders numbered 12849393, 12849115, 12848789 and a part of this order 12848783 to be taken yet accounting to roughly 7000 INR.
I'll be forced to not accept the products upon delivery if my request to this complain is not resolved.
I am totally disappointed with the product received anyway.
Looking forward for a speedy and a positive response
Have sent a mail as well to
[protected]@bata.com
customer.[protected]@bata.co.in
Unable to submit the photos here, have sent them on mail already.
Bata India customer support has been notified about the posted complaint.