Bata India Complaints & Reviews

By 11th August one delivery person from bata picked up the shoe which I have raised ticket for return. It's been 6 days but I didn't get any refund message or email. Daily I am calling customer care, some are telling it's received soon we will do refund, some are telling give some time . Is it the procedure to refund?
Within 2 days refund shall come but after picking up also they are not doing proper work. This is the last time by mistakenly we bought shoes from bata. Very disappointed.

#ripoff #ConsumerReports #shoes #shoepalace #showloer #shoeshop #footwear #solecollector
Worst experience of @HushPuppies_In shoe sole miserably got torned, complained on 08/03 @BATA_India too, but other than standard reply on Twitter‘we will connect with you’ no response.

Dear Sir,

From the attached Tax Invoice E-copy you will find that I have purchased two pairs of shoes on 24th July, 2021, out of which the FOOTBED of right shoes of "Scholl Men's Elvin SD" has been damaged within 20 days from the date of purchase.

You are requested to please advise me what to do?

Your valuable opinion is awaited.

Yours truly,

ABHIJIT NATH
Mob: [protected]

I ordered sandals at store before a week. But worker behavior is too much rude with customers. very recklessly speaking with customers.

Hello, I have visited your store at kothapet at 9.40pm today and the shutter was half closed. I entered the store thinking that I will be able to shop and atleast for customers who are loyal to bata for almost 32years ( or I can say third generation) and to my surprise your sales person alongwith store incharge spoke to me rudely as I have committed a crime. When I insisted that I have been referred by the other store located at Dilsukhnagar that the shop would remain open at kothapet and they had the stock of the item I required. Also further to add when they are saying that the shop is closed how can their be other customers in the store at 9.45pm.
This shows their attitude towards loyal customers.
Mind you RESPECT EARNED IS CUSTOMER EARNED AND CUSTOMER EARNED IS RESPECT EARNED.

I purchased pair of shoes from Hush puppies MGF Metropolitan on 5.8.21 evening at 30% discount with invoice no CM[protected]. On 7.8.21, I tried to wear but found front portion very tight and could not wear it so wore my old shoes while going out. On 8.8.21 morning, I called up at store to request for replacement and was told that as per their policy, discounted shoes are not even entitled for replacement even from the discounted stock, leave aside return, which is applicable for fresh stock only.
It was very surprising as the shopkeeper didn’t inform while purchasing. It also means that discounted stock is not the same as fresh stock and may not last for a good time. This is something which we used to hear but was not sure. This is very alarming especially for well known brands like Bata /Hush puppies.
I am a regular customer and didn’t expect this. It is therefore requested to resolve the issue at the earliest as the product is unused and I approached in 3 days after purchase so that relationship with brand is continued rather than reversed.

I have bought those shoes from flipkart and those shoes damaged within a month i also didn't used them frequently only once a week
But till then the return period was over
I request bata to return my product by any online shopping agency and provide me either a new pair or a refund money worth 999 INR.
PFA: Invoice of online purchased product from flipkart

Shareholder discount coupons not received for 2020 & 2021

how can we claim our shareholder discount coupen can we downlode coupen onlien . can y sen on our email. [protected]@gamil.com.

please guide. if we can provide procedure for it

Hi, I bought 3 pairs of footwear at Bata location at shopping center, Kota (opposite Ghodeala baba chowhraha). I gave Rs 3000 to the associate to complete the transaction. While the transaction was ongoing my wife changed her mind and decided to not buy 1 pair of footwear. When we expressed our desire to cancel the order of 1 pair the associate declined to honor our request and said that it cannot be done. It’s really poor customer service...

I belong to Chandigarh and I had gone to Bhubaneswar for a wedding of my niece on 30th June 2021. During the time Orissa as a state was under Covid 19 lockdown protocol (all shops were closed except essential commodities – can be verified very easily in the government notifications) which was relaxed only on 1st of July 2021. Shops were open till 2 pm only.
During the event on 30th June, my shoe broke and fortunately due to the easing of the lockdown next day I was able to go the market before 2 pm to be able to see some shoes.
I found a few shops open on a road and went to Sheela shoes around 1 pm. They mostly had local brand shoes available with them. The shoes available of any reputation on the display rack was of the brand of “HUSH PUPPIES A BATA PRODUCT.”
With the trust of a good brand I bought the shoes. The dealer gave a discount of 10% on MRP on his own account as this was the first day of his shop opening after the lockdown. The same discount is available on www.bata.in for the same shoe.
I bought shoes back to the hotel and worn them for the evening function and lo and behold, they broke. Not even 10 hours after the purchase.
I was very humiliated and harassed and it was my real sister’s daughter wedding and on the wedding night, I am without shoes. Somehow the night passed and next day i.e. the 2nd of July, I was back in the shop.
They refused to return the shoes and it states on their invoice, “Goods once sold cannot be taken back or money is not refundable” They offered me the same type of shoe again and it then when I noticed that the shoes were actually manufactured in may 2019, they were already more than 2 years old. So I refused on the account that they may break again and I am not living in the city as a local. I have a flight back on the 3rd back to Chandigarh.
They offered my local shoes but I bought a brand that I trusted in the first place as I did not want to buy local shoes.
I spoke to the customer care and after days, weeks of my following up I have received this reply from Mr Traun Talwar, Customer Service Team, Bata India Ltd.

“With reference to the concern raised by you, I would like to inform to you that the article purchased was under a special sale scheme and under “No Claim, No Warranty” policy.
As per the service policy, articles purchased under Discount Sale are not considered for replacement.
These terms and conditions are clearly stated in the cash memo to ensure transparency in the services provided to our customers.
I regret to inform that I would not be able to consider the pair you are referring, for replacement.”

Now after reading this I have a few questions
1. The copy of the bill states very clearly “Goods once sold cannot be taken back or money is not refundable”. Is that not that the case when your product is in a workable condition and does not break in 10 hours of its purchase. Is that the model of quality that a brand like Hush puppies stands for?
2. There is no mention of it being a sale item on the cash memo.

IF BATA HAS ADOPTED THIS WORKING MODEL OF MAKING MONEY DURING THE COVID PANDEMIC, THEN SO BE IT.

HENCE MY RECOMMENDATION. STOP BUYING BOGUS BRANDS WHO DO NOT STAND FOR QUALITY OF THEIR PRODUCTS. BOYCOTT THEM

Pending Credit Note

Order Number is DC[protected]
Order I'd. is AI[protected]

I have returned my faulty sandal under warranty to the Bata store on 27.01.21 where it was paid for and delivered online.

The same product was not available at the store as such I had requested the store manager to raise a credit note in my Bata account.

Please look into it and ensure my credit note is deposited into my Bata account at the earliest so that I can purchase the same product online.

With Regards,

Ashikur Rahman

Dear Sir,

I had purchased Boat Storm Watch on Flipkart. I received the product on Dt- 29.07.2021 but when i am trying to par the watch its not getting pair/disconnect many times.
The product is faulty..

Requesting you please look into the matter & do the needful...

I purchased shoes on 24th of july and only after some hours shimmer on the top of the shoes get off in patches
As i have to leave for Amesterdam on the same day I couldn’t go the exclusive showroom at Arya Samaj Road uttam nagar new delhi 59. where from i purchased the belly shoes
As i have to return back India after 3 months my complaint may be resolved. I have taken the photos but i am unable to post them
Pratibha Sharma
[protected](out of service due to no international roaming on the sim)
[protected]@gmail.com

I placed the order of shoes thru website of Bata and also received an email with successful order placed but Shoes are still not delivered
Order#12848918
Email [protected]@gmail.com
Contact [protected]
Kindly follow up coz u have already deducted money but not giving me delivery

I have ordered an ladies shoe from bata shoe shop in gorabazar, dum dum kolkata 28, 700028 On 19th july, cost of the shoe Rs2499. 00 which I have paid by debit card, order no AI[protected]. I am surprised that the consignment have reached till date and there is no communacaion from Bata. My details T. N. Majumdar ph. no. [protected]

Hi team,

I had placed an order on July 19th 2 a.m. for a pair of slippers.

I made the payment through upi however the screen got blank/ error message (screenshot attached) and the transaction did not go through

I even registered on the portal bata.in for which I received a confirmation email as well ( attaching screenshot). But now when I am seeing the registration it says this email ID is not registered

The amount got debited but however there is no order confirmation or refund related to the order yet.(payment screenshot attached)

Request you to kindly check into the matter as it seems to be a fraud

Tanmay
+91 [protected]

I placed an order in bata..Money was deducted from the account, but I didn't get any further details of confirmation via mail or mobile

I am a shareholder of Bata India For more than 10 years now. I have not received the shareholder coupons for the year 2020 & 2021. Please let me know how i can get the coupons. My email id is [protected]@gmail.com .

Hello, I have NOT received Share holder discount coupons for 2020 nor 2021. A/c No, IN[protected]. Please resolve at the earliest.
- Samir Shah

Good evening,
Regarding the order num 12848783
I received the product Beige sandals for women costing 1399 in the afternoon of 16th July
Upon checking the product, it appears worn off already.
I am surprised to see that the fresh piece of sandals have developed cracks already
Its a costly product and such sevice isn't expected
Does buying sandals during the sale means that the customer is provided with such defective products?
I haven't used it and the tag is intact as well.
Have attached the images of the product and the bill
Please provide me with the replacement of the same.
I have placed 4 more orders numbered 12849393, 12849115, 12848789 and a part of this order 12848783 to be taken yet accounting to roughly 7000 INR.
I'll be forced to not accept the products upon delivery if my request to this complain is not resolved.
I am totally disappointed with the product received anyway.
Looking forward for a speedy and a positive response

Have sent a mail as well to
[protected]@bata.com
customer.[protected]@bata.co.in

Unable to submit the photos here, have sent them on mail already.