Bata India Complaints & Reviews

Non receipt of shareholders discount coupons for your 2021

I had order 2 pair of bellies on 12Jan 2021 and one on 10th Jan, all of which were returned subsequently. I got the refund of both grey pair in January itself. However, the black one was returned on 1st of May. I have been following up twice a week since then but haven't got the refund yet. Please find the details below:
Order ID: OS[protected]
Sub order ID: 50953876
Total order amount: 1777.78
Product amount: 888.89
AWB no:[protected]
This is the best worst experience from bata as I am not getting the refund and not even a concrete response from customer service team.
Please resolve this issue ASAP.

I have ordered a pair of chappal through bata online store (Order number - BW[protected]) on 08-Sep-2021, but due to wrong size I have cancelled the order after 2 hours and placed a new order, on cancellation of order I received a confirmation email from Bata saying I'll get my refunds within 6-7 days to same mode of payment(credit card), but now even after 20 days I'm still waiting for my refund for the same.
I contacted several times to BATA customer care, and every time they asked me to wait for 2-3 days but now It's more than 20 days, It's very frustrating to wait for such a long time an to make follow up for refund on a cancelled order, it was not expected from such a brand BATA.

Order# BW[protected] returned on 13th Sept but the refund is not yet processed even after multiple followups.
I have been following up with Bata team from 2 weeks and they just ask to wait for 3-4 days every time. Have seen multiple complaints from other customers for same issue.

I have purchased a new Bata footwear from Bata showroom in Annanagar for Rs. 1699.00 on 21 / 02 / 2021.
Due to the Corona pandemic, I was not able to go anywhere. On 28/6/2021 as the shops were open, I went to a dress showroom - Instore where I was just standing and purchasing the clothes, I felt very uneasy and my legs were in pain. I was shocked to see my footwear, the sole was fully damaged and it was coming out. The whole place where I was standing was full of white powder. It was so embarrassing in the shop. I have not even walked much - I went to the Instore shop by Car and walked from the parking lot to the shop.

I would like to state that after purchasing the new footwear from Bata I had kept it in my house and did not use it. For the last two month Corona pandemic was very high in our area so we were not able to move out of the house, so the new footwear with the box I safely kept in my house in the same way how it was kept in the showroom.
I feel that I have been cheated by the Bata Company by providing me with old or damaged stock of footwear. Bata has sold me the old and damaged stock, which got horribly teared off in one use.

So I wrote a requesting mail to Bata Company informing them about the whole incidence and requested them to replace the damaged footwear with the new one of same cost.
They were so rude they just ignored by saying "The concern raised by you in this product is due to serrated use and cannot be replaced”.
I want justice as I trusted blindly Bata Company and purchased a footwear of Rs. 1700/- and was not able to use once also.

Shoe is under warranty period i want it to be replaced as soon as possible.
Purchase date[protected] from south city mall
Vps/bata india /[protected]/[protected]/kolkatta

I bought 2 pair of shoes, one of rs.1499, other rs.999, both shoes size was not fitting so i returned both shoes on 28aug 2021. They processed refund as credit note, so I mailed them by bank account details, as told by customer care to refund my money back to my account on 28 aug only. From 28 aug till date i have talked to customer care 4 times and everytime they are saying we will refund in 3-4 days. Till date i have not got any refund.
Kindly help me getting my money(1499+999=2498/-) back.

I am very unsatisfied with the service of Bata I have never experienced such thing before I bought this slipper from one of the showroom of Bata and within the use of a week I started having irritation on my feet and it is still continuing. Kindly help me in this regard.

We purchased a shoe and belt at Pondicherry Bata show room in Anna salai branch on 19th sep 21 evening . The behavior and attidute of the manger at the billing counter was very rude and it was strange to notice.such people in a customer oriented company owned showrooms.. we were using the sanitiser kept on the table after our billing and he was literally shouting on us for using the sanitiser and he was telling to go out and use the one kept there. In this Covid time all the shopping centers have adequate sanitizers in all places and after all this is a good practice I guess. If such restriction is there why that should be kept and table and when we try to use why such drama was performed. He was literally stopping and saying that it will stain the glass on the table. As far as my knowledge is concerned being a alchohol based product this will never stain or damage any glass surface. These non customer friendly manager in a reputed showrooms of Bata to be taken up seriously on HR point of view and that have to be taught how to talk, behave and respect customers.

I have returned a bata shoes for which u people given me credit note.
Not it's showing invalid even though it's in ur given date limit.
Kindly resolve this issue at earliest.

I purchased a pair of slipper from one of Bata outlet in Lucknow Uttar Pradesh on 21st July 2021 and within 2 months its skin get peeled off near left toe.
Invoice & photos of slippers are uploaded.

I bought new shoe of Bata company on 29th Aug 2021 which cost Rs 1699 and invoice no is CM[protected]. This shoe exploded in just 15 days. Please replace it.

I bought a pair of open toed bata bellies along with a pair if power sport shoes. The sport shoes turned out to be fine but the bata bellies did not.
The bellies have been worn just twice have given me atleast 4-5 blister and shoe bites and bleeing too in each foot.
The purchase was made in 2020 but due to following lockdown they weren't worn until now. The bellies aren't worn out but i have worn them twice with great deal of pain and blisters each time. Due to lockdown this did not come into my notice. It is highly disappointing, unsatisfactory given the name of the brand and the prices too.
Kindly look into the matter

We hold significant shares of Bata since 30 years but we have not received the discount coupons for last 3 years now. I thought the company had closed it but here i find others receiving them.

I am looking to buy many items and need the coupons on urgent basis. Kindly help.

Shashi Jain/ Sudarshan Jain/ Rohit Jain

registered email id - [protected]@gmail.com

We have purchased above mentioned product (order noBW[protected]). Since the size is big and wanted to return next day itself. Trying for many days online but always error message pops up. Sent email also but no response.

Where is the policy of of no question return where it is not possible to lodge a request of return online nor there is any reply for the emails.

I am a share holder of Bata India ltd for many years. for past two years not received discount coupons.

I was about to order a product from the bata website . But as I proceeded to gpay the money got deducted from my account but the order was not placed . I have emailed bata customer care but I am yet to receive any reply . It happened on 7 September 2021.

I have sent a mail to customer care on 7th July 2021, ( complaint # 70303 ) regarding order # AI[protected] sub order no. # AI[protected] ). I have received defective product. Shade for both footwear is different & so, have asked to replacement.
Return pick up was done by company but till date refund not received.
Every time while called, they are asking for 4-5 working days but no confirmation.

After one month o[censored]sage sandals condition is very worst.

Still we have not received our shareholders discount coupons to buy Bata products.
Please do needful at the earliest.
Thanking you.