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Bata India Complaints & Reviews

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2.5
Updated: Feb 22, 2026
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Clothing, Shoes & Accessories
Bata India

Bata India reviews & complaints page 8

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K
KaviyaSenthilraj
from Coimbatore, Tamil Nadu
Nov 14, 2022
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I had ordered a bata slipper from bata India online platform in the month of August. As the product was not satisfactory i returned the same within that week. It's been more than 2 months and I have not received my refund yet. Whenever I try to reach the customer care all they say is that my concern will be resolved within 2-3 days. But no luck.
Bata India customer support has been notified about the posted complaint.
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    syedshafi549
    from Hyderabad, Telangana
    Nov 14, 2022
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    Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI, Gurugram, 122001, Haryana, India

    I have ordered 2 pairs of different slippers from bata website on 19 Oct 2022. And I have returned 1 of the 2 received products. I have returned 1 pair of sandals and they didn't came to pick the order. So I have called the customer care multiple times to take product back. After long time they took the product from me and they said after the product was reached to the destination then only the refund amount will be credited to my original mode of payment. They also sent an email saying they received the product. But I did not received the refund amount yet to my original payment mode. I have called them multiple times till now, they keep on extending the date but they are unable to resolve my issue. I want my refund amount worth of Rs1, 039/-. "Payment not received".
    Bata India customer support has been notified about the posted complaint.
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      V
      VIJAY-GOWDA
      Nov 13, 2022
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      Address: 23,Mugilu, 2nd floor,2nd cross, HMR LAYOUT, Near Gokula hotel, Mattikere, Bengaluru

      Hi, I am shareholder of bata india ltd. since April 2021. I read in news that every year bata gives two discount coupons entitling to purchase two pair of footwear at 20% discount. I have not received these coupons till date. Please let me know if bata india ltd. has stopped sending such coupons to shareholders from this. If not then please look into the matter and send me the discount coupons. My email address is vijaykumarm.[protected]@gmail.com
      Bata India customer support has been notified about the posted complaint.
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        K
        Kalaivani Chandrasekar
        Nov 12, 2022
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        Address: No 1, GST Road, 1st Main Road, Guduvanchery, Chengalpattu - 603202 (Opposite HONDA Showroom, Kk Nagar)

        I bought 2 pair of slippers from bata showroom, guduvanchery today. One pair costing 499 and the other was at discount having 300rs. Written in its tagine, by seeing that 300rs I was convinced and thought of buying these two pairs. But at the billing I paid Rs.1000 as total. The arrogant staff said that it was mentioned worldly it's rate is 500 after discount, so your total rate would be 1000. But its not my issue, its the staff who have to change, because when I was convinced and reached the billing it was still 300rs mentioned in the tag, so why do I have to pay extra 200Rs. unwantedly??? And the showroom manager was very arrogant that he cannot change, also he spoke so cheaply with me. I'm so much disappointed and no even a bit happy about the new products I have purchased.
        Bata India customer support has been notified about the posted complaint.
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          U
          Uttam1957
          from Kolkata, West Bengal
          Nov 11, 2022
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          Address: Kollata

          I am a Bata India Ltd shareholders for the last 27years. I used to receive two sets of discount coupons in my registered permanent address.But from when the Covid 19 was set in India they ie;from 2019-20 they forgot to send discount coupons. I always utilise both the coupons every year. I have been waiting to receive those coupons since, April 2019.My registered permanent address is:10/1A, Rajani Bhattacharjee Lane, Kolkata-700026, e-mail id:ca.[protected]@gmail.com and mobile no:[protected].
          Bata India customer support has been notified about the posted complaint.
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            U
            Uttam1957
            from Kolkata, West Bengal
            Nov 11, 2022
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            Address: Kolkata

            I am a shareholder of Bata India Ltd.having ISIN-INE176A01028 since several years.I used to receive two sets of discount coupons every year and I received the coupons till 2018-19 but thereafter, I did not receive the coupons till now. I would like to utilise the coupons as I used every year till 2018-19.My e-mail id:ca.[protected]@gmail.com and mobile no:[protected].My permanent address is 10/1A, Rajani Bhattacharjee Lane, Kolkata-700026.Please issue discount coupons immediately.
            Bata India customer support has been notified about the posted complaint.
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              S
              Sudhir Nande
              from Vasai, Maharashtra
              Nov 10, 2022
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              Am shareholder of bata india ltd. Sinc more than 20 years. Every year i receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. since last two years i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is sudhir.[protected]@gmail.com
              Bata India customer support has been notified about the posted complaint.
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                A
                Anand selvaraj05
                Nov 9, 2022
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                Address: bata online
                Website: bata online

                I have cancelled my order on 19 th oct but i didn't receive my cash back i call again again for costumer care, they did not give proper information they told tomorrow, tomorrow so please take action and get my cash back and my ref num is #395181
                Bata India customer support has been notified about the posted complaint.
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                  D
                  dragonslayer Roy
                  Nov 9, 2022
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                  Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India

                  I had ordered a wallet from Bata India website which I had to return as the quality was not that good. I had requested a refund but it is still not processed. Every week I call their customer care and ask for refund to which they say the same thing "wait till Friday".

                  from the past 1.5 months, they are misleading, or the customer care is incapable to provide me the resolution on the refund requests.

                  They are saying there is some technical glitch in their finance department hence it is taking long time. This is really a bad example they are setting.

                  OrderiD:371916

                  Thanks,
                  Mushtaq
                  Bata India customer support has been notified about the posted complaint.
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                    P
                    Priya2090
                    from Agra, Uttar Pradesh
                    Nov 8, 2022
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                    Returned the defected shoes in December 2019 but didn't get refund and they are even not offering the product coupon too. They removed my all order history from website.
                    Bata India customer support has been notified about the posted complaint.
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                      A
                      Aayush730
                      from Indore, Madhya Pradesh
                      Nov 7, 2022
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                      I have returned my order BW[protected] because it was smaller size, after 5-6 days of return request they picked up the order but I haven't received the refund of rs.1889/-.
                      Bata India customer support has been notified about the posted complaint.
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                        Anand selvaraj05
                        Nov 7, 2022
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                        Address: bata online

                        Sir, I have ordered a slipper in bata online at oct 2 and they said your delivery placed in 7 to 10 days but i waited for 25 days but i didn't receive any product i call costumer care again and again frequently but they didn't give correct information, so I decided to cancel my order and refund, hence i call costumer care again Confirm my cancel, they told your refund in 4-6 days but i waited for 20 days i didn't receive my fund and icall costumer care didn't give correct information they told today or tomorrow, give same answer for one week here afer i can't wait so please take any action and send my cash 1066 rupees back as soon possible and ref num -395181
                        Bata India customer support has been notified about the posted complaint.
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                          V
                          Vidya Mundhe
                          from New Delhi, Delhi
                          Nov 4, 2022
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                          I have purchase shoes online, which was not fitted properly. So I have asked for refund as there is not exchange. I have even bought another pair of shoes with proper size. As per Return and refund policy, i have to get my refund within 30 days. But still, I have not recieved any refund. Now its more than 60 days. It is really a headache to get connected with costmer care and to get any assistance from them. My reference no is #375192
                          Bata India customer support has been notified about the posted complaint.
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                            rajitha1986
                            from HYDERABAD, Andhra Pradesh
                            Nov 3, 2022
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                            Address: NIZAMPET,HYDERABAD

                            I bought 4, 600/- worth of products including gst. They are collecting gst but not issuing gst invoice to avail credit. They are rejecting to produce gst invoice to us and asking for purchase order and need to buy 100 pairs to provide gst invoice.
                            Bata India customer support has been notified about the posted complaint.
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                              E
                              esans
                              from Chennai, Tamil Nadu
                              Nov 1, 2022
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                              I purchased a pair of Bata shoes for my daughter in the month end of January 2022. Within a week o[censored]sage, the upper and the soul worn out. As I am residing in London, When I returned back to Chennai, I went to the Adyar Bata showroom and informed about the same, The representative approach to the customer was very bad and they were not minding to provide a responsible answer. I am not sure if I was in Bata showroom or not, the approach was very poor. I need a replacement for my shoe as well. My billing mobile number is [protected].

                              Regards,
                              Sankara
                              Bata India customer support has been notified about the posted complaint.
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                                S
                                Sangeeta Grover89
                                Oct 26, 2022
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                                I have been following up with Bata customer care since last 2 months but they are refunding pending amount for the returned product.
                                At first they refused that product us recieved. Then after more than 1 month of follow up and when I shared proofs of product return then they agreed.
                                And after that it's been more than 1 month they are saying the refund has been initiated but I am not getting my amount back.
                                Everytime I call yo them they are just trying make us fool and not even sharing any reason for not processing the refund. So much time and energy has been wasted for a refund of 2499
                                Bata is behaving like scammers, not at all willing to refund the amount
                                Complaint number: 354058
                                Bata India customer support has been notified about the posted complaint.
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                                  G
                                  Gigidelhi
                                  from Delhi, Delhi
                                  Oct 26, 2022
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                                  Address: BATA INDIA
                                  Website: www.bata.in

                                  I Purchased a pair of Hush Puppy shoes from Bata India vide Order No BW39XXXXXXXXX3618 from their one line store on 12 th Oct (15 days back) ..

                                  From day one it is trouble as product is shown not ready for pick up and then after 4 days when I followed up/complained they show it Picket up and delivered, but from there again, it didn't move further at all.

                                  The whole activity seems to be fraudulent as customer supports also doesn't answer directly nor connects with any seniors.

                                  Be careful... Avoid BATA
                                  Bata India customer support has been notified about the posted complaint.
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                                    D
                                    DeveloperVeena
                                    from Pune, Maharashtra
                                    Oct 24, 2022
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                                    I have order bata sandles online using online bata service. My order id is BW[protected]. The order is return to warehouse 3 weeks before but till now I haven't received my refund. I am continue calling them they are just telling in 2-3 days you will received refund. But not received yet. Order is of 2499 rs
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                                      V
                                      Vshukl
                                      Oct 22, 2022
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                                      Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India
                                      Website: Bata.in

                                      Order date 10/09/2022 - received - 14/09/2022, return 18/09/2022
                                      Buy bata men brown sandal @764 but received damage product sothat return, till date my refund not received.call customer care then them told again & again problem solve with 1, 2 days, not solved
                                      Bata India customer support has been notified about the posted complaint.
                                      Oct 22, 2022
                                      Updated by Vshukl                                       Not solve
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                                        Vshukl
                                        Oct 22, 2022
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                                        Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India

                                        Order date 10/10/2022 - received - 14/10/2022, return 18/10/2022
                                        Buy bata men brown sandal @764 but received damage product sothat return, till date my refund not received
                                        Bata India customer support has been notified about the posted complaint.
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