Bata India Complaints & Reviews

I have returned my order BW[protected] because it was smaller size, after 5-6 days of return request they picked up the order but I haven't received the refund of rs.1889/-.

Sir, I have ordered a slipper in bata online at oct 2 and they said your delivery placed in 7 to 10 days but i waited for 25 days but i didn't receive any product i call costumer care again and again frequently but they didn't give correct information, so I decided to cancel my order and refund, hence i call costumer care again Confirm my cancel, they told your refund in 4-6 days but i waited for 20 days i didn't receive my fund and icall costumer care didn't give correct information they told today or tomorrow, give same answer for one week here afer i can't wait so please take any action and send my cash 1066 rupees back as soon possible and ref num -395181

I have purchase shoes online, which was not fitted properly. So I have asked for refund as there is not exchange. I have even bought another pair of shoes with proper size. As per Return and refund policy, i have to get my refund within 30 days. But still, I have not recieved any refund. Now its more than 60 days. It is really a headache to get connected with costmer care and to get any assistance from them. My reference no is #375192

I bought 4, 600/- worth of products including gst. They are collecting gst but not issuing gst invoice to avail credit. They are rejecting to produce gst invoice to us and asking for purchase order and need to buy 100 pairs to provide gst invoice.

I purchased a pair of Bata shoes for my daughter in the month end of January 2022. Within a week o[censored]sage, the upper and the soul worn out. As I am residing in London, When I returned back to Chennai, I went to the Adyar Bata showroom and informed about the same, The representative approach to the customer was very bad and they were not minding to provide a responsible answer. I am not sure if I was in Bata showroom or not, the approach was very poor. I need a replacement for my shoe as well. My billing mobile number is [protected].

Regards,
Sankara

I have been following up with Bata customer care since last 2 months but they are refunding pending amount for the returned product.
At first they refused that product us recieved. Then after more than 1 month of follow up and when I shared proofs of product return then they agreed.
And after that it's been more than 1 month they are saying the refund has been initiated but I am not getting my amount back.
Everytime I call yo them they are just trying make us fool and not even sharing any reason for not processing the refund. So much time and energy has been wasted for a refund of 2499
Bata is behaving like scammers, not at all willing to refund the amount
Complaint number: 354058

I Purchased a pair of Hush Puppy shoes from Bata India vide Order No BW39XXXXXXXXX3618 from their one line store on 12 th Oct (15 days back) ..

From day one it is trouble as product is shown not ready for pick up and then after 4 days when I followed up/complained they show it Picket up and delivered, but from there again, it didn't move further at all.

The whole activity seems to be fraudulent as customer supports also doesn't answer directly nor connects with any seniors.

Be careful... Avoid BATA

I have order bata sandles online using online bata service. My order id is BW[protected]. The order is return to warehouse 3 weeks before but till now I haven't received my refund. I am continue calling them they are just telling in 2-3 days you will received refund. But not received yet. Order is of 2499 rs

Order date 10/09/2022 - received - 14/09/2022, return 18/09/2022
Buy bata men brown sandal @764 but received damage product sothat return, till date my refund not received.call customer care then them told again & again problem solve with 1, 2 days, not solved

Order date 10/10/2022 - received - 14/10/2022, return 18/10/2022
Buy bata men brown sandal @764 but received damage product sothat return, till date my refund not received

Am a shareholder of bata but not received any coupons of 20 percent discount till date. My I'd is INE176A01028 and E-mail is [protected]@yahoo.com.
Please share coupons.

I am shareholder of bata india ltd. Sinc more than 5 years. Every year i receive discount coupons entitling me to purchase footwear at 20% discount. This year i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year.???
If not then please look into the matter and send me the discount coupons. My email address is [protected]@gmail.com and my folio is [protected].

Hello, i am a Bata shareholder for many years and did not recieve my Bata coupons this year. Let me know what all details you need to resolve this. Please revert back soon. Thank you.

ORDER CANCELLED
Hi Pankaj Rastogi,

We regret to inform you that your order for 8246727 Black Men Hp Dr Zero G, order BW[protected] has been cancelled.

Amount will be refunded back to the original payment source within next 7 days. If there is any problem with your refunds, we will contact you by phone or e-mail.

ORDER DETAILS
Item Details

8246727 Black Men Hp Dr Zero G
Article No: 8246727
Brand: Hush Puppies
Colour: Black
Price: 2589.00 ₹
Quantity: 1
Status:
PAYMENT DETAILS:

SUBTOTAL 2589.00 ₹
BATA CLUB POINTS - 0.00 ₹
DISCOUNT CODE - 0.00 ₹
COUPON CODE - 0.00 ₹
PAYMENT_FEE
TOTAL PAYMENT RECEIVED 2589.00 ₹
Do you need any help? Feel free to contact us.
[protected]

my order cancelled after 5 days of order but same is available at site with double price. I need to know why. If not give me option for difference in price

pankaj [protected]

I ordered two products from bata india website on 27.8.2022 having Order No. BW[protected], both of those were returned and I had to call continuously to get those picked up. Then by the grace of bata, one of the products got picked up and I had to call again for 15 days to get another one picked up. After both the products got picked up, I received refund of one of the products and I am still waiting for another one’s refund.
I have been calling bata since 27.9.2022 for refund and every time I call, I get an answer to wait for 2-3 days and I have been doing so for the past 20 days.
Also, I have been trying to get in touch with their manager but somehow he/she is never available and I have always asked bata’s customer care executives to connect me with their manager and I have always got an answer that “they are not available as of now, they will call you in sometime”. I have also asked me to send me a mail that their will manager will call me in sometime and I am still waiting for their mail as well as their manager’s call since 14.9.2022.

It’s been 4 months since I placed my order at the store I.e., on 8th July 2022 and I have not received product and they r not refunding my amount also. I have sent n-number of mails and no response and If I call them all that they say is give us 5 working days we will RESOLVE YOUR issues. 5 working days have become 3 months now and I haven’t yet received the payu link for my refund. No idea if they will even return my money. Bloody ###

I have accidentally deleted the share holder discount coupon received by email. request you to send the same once again at the earliest. I confirm that I have not used the coupon till now.

my DMAT account number is [protected]. my mail id is sathya.mr1 at gmail.com

Best Regards,

Sathyanarayana M R
[protected]

Dear Concern,

It is to inform you that I ordered for a pair of sandals on 17th Sept, 2022 from Bata India online Store ( Order No BW[protected] and Article No 8644790 Hush Puppies Brown Mens Sandals with a price tag of Rs . 2799 ) and it got delivered as on 27th September, 2022. Since i was not available at my home town on the date of delivery so on my behalf my father accepted the parcel on 27th Sept, 2022 and it was 4th october 2022 when I returned home and found that the quality of sandals were very poor and more importantly the sandals didnt have any tags attached to it and and on top of that the package of the box was totally broken with labelling tag being torned off so seeing such a condition of the sandalsand packaging i rasied a return request by calling the Bata Customer service desk and accordingly they understood my concerns and raised a return request ( request raised as on 04-Oct-2022 with ref # 387637 ) stating that the pick up will happen within 3 days but till date nothing has taken place . I've dropped an email as well on this but got an automated response and more importantly Bata customer service is not reachable now. It is unfortunate that customers these days have to follow up with Bata for pick up return & its a harassment that BATA is causing to its customers. If this is the quality of service that BATA delivers, it will have no option but to shutdown its online retail business being given the fact that there are several e com service providers in India who give prompt response to such request.

Request you to get this matter escalated such that the return pick up happens asap and get my refund as well.

Regards,
Rabi Shankar Ghosh
[protected]

I bought Dr Scholl Chappal article No. 6745162 vide order No. BW[protected] placed on 21 August 22, delivered on 25 on 25 Aug 22. Complaint about the product on 05 September 22 and the defective product was picked up on 09 September 22 by rep of Bata India.
Complaint reference No. is 364665 yet no refund has been issued till date.

I have ordered prepaid online order BW[protected] of two products and Bata have cancelled my order having two sub orders. they have transferred one sub order amount to my account, but they are not giving me the other sub order amount from past 3 months.

Reference Number: 360209 and 301201
Sub order ID's: BW[protected], BW[protected]

from the past few months, they are misleading, or the customer care is incapable to provide me the resolution on these requests.

The customer service guys are saying. for one sub order they have refunded my amount, but they don't have the data of which reference number and which suborder they refunded, and which one is still pending.

Thanks,
Vimala