| Address: | Kolkata, West Bengal |
I am writing this to highlight an issue which i have confronted during purchase of items from your authorised shop, bata shoe store, 15/1 jawaharlal nehru road, kolkata, west bengal.
I received a coupon of rs. 500/- (Code-
Cm[protected] while purchasing a footwear from your another authorised shop situated at chandannagar station road, fotokgora, chandannagar, west bengal. Invoice no of which was cm[protected] amounting to rs 1799/- we were suggested to use that coupon on any purchase of rs. 1999/- or above within 02/12/2018. Keeping this in mind we made a purchase of rs 1999/- bearing invoice no - cm[protected] and asked the billing person to redeem the coupon value of rs. 500/- but the billing person told us that the mobile no given by me was not matching with the no given during earlier purchase. I confidently believe that, i could not make such kind of silly mistake of giving a wrong mobile no. Being failed to redeem the coupon value we have to paid rs 1999/- instead of rs 1499/-. The entire situation was really very embarrassing to us.
The photo copy of related bills and coupon are attached herewith as a ready reference.
I am expecting for necessary steps and action as well as willing to be favoured.
Thanking you.
Suparna das
Bandel, hooghly.
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