[Resolved] Bata India — Bata shoes sole cracked

AkashKumar01

from New Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Bata

Hi,

I bought a new pair of bata shoes for myself on 4th feb 2016 from your bata showroom at great india
Place, sec-18, noida bearing bill no. 0037 and article no. 851-4393, amount paid rs. 2301.In the 5th
Month itself (June) the sole of entire pair developed a big crack on each leg and both the cracks are of
Ame pattern and at the same place. Please refer to the pics attached for your better understanding. Bata
Hoes have always been known for their durability and value for money. However, in this case, the shoes
Definitely didn't match the expectation and development of such a defect in just 5 months doesn't match
Up well with bata's reputation and certainly i didn't get the value for my money. I request you to look
Into this matter and arrange an alternative as soon as possible.

Regards,
Akash kumar

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 28, 2016

Complaint marked as Resolved

I wrote to Bata Customer Care and the very next day I received a call from them. They acknowledged my concern and promptly sent me an authorization letter for 100% replacement. The showroom replaced the shoes without any hassle. Great Customer Service by Bata India !!

Bata India customer support has been notified about the posted complaint.

Aug 28, 2016

Updated by AkashKumar01 I wrote to Bata Customer Care and the very next day I received a call from them. They acknowledged my concern and promptly sent me an authorization letter for 100% replacement. The showroom replaced the shoes without any hassle. Great Customer Service by Bata India !!