[Resolved] Bata India — bata shoes sole damage/broken from the middle portion | |||||
I had purchased your esteemed branded shoes BATA from shop situated at Fort situated at Veer Nariman Road, Near Tata Docomo Gallery on 27/12/2016 having MRP 1950/-. Presently i do not have Invoice but the credit card statement is available. But being a branded shoes i was under impression that it would last for long period. But within 6 months of wearing the shoes ( 3months rainy season, not used) the sole of the shoes are cracked /broken from the middle for both the pairs and are unfit to use ( PHOTOS OF THE CRACKED SHOES OF BOTH PAIR ARE ATTACHED). I am extremely disappointed as, I have been using bata products for the last 25years, BATA is a prestigious brand, with a classic look and comforts.I am shocked to see such pitty issue, which is spoiling the brand of BATA's. It is sad state that such a branded shoes are being sold with the manufacturing defects. Bata is a branded company incorporated in 1931 for manufacturing shoes and i feel from my heart that it would not be an eye wash of the customer and defective shoes would not be sold by BATA brand. Request to consider and resolve the issue at the earliest, or else i have to approach appropriate forum for resolving the same. PLEASE SEE THE PHOTOS OF THE BATA SHOES. Regards Raju Gawde Advocate High Court Mob :- [protected] Was this information helpful? | |||||
Jan 8, 2018 Complaint marked as Resolved Bata India customer support has been notified about the posted complaint. Verified Support Dec 08, 2017 Bata India Customer Care's response Hi Raju, We apologize for the inconvenience. We have forwarded the same to the concerned department. Our service team will get in touch with you soon.
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Bata company is giving false information that the problem is resolved.
Spreading wrong infomation that they are customer focus.
Spreading wrong infomation that they are customer focus.
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It is surprising that the Bata company brand has come to such a cheap level that the shoes on paying such a hefty amount cannot last for 1year.
It is disappointing that Bata company is playing with their brand.