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Bata India — complaint against damaged footwear

I am your valuable customer since 2009. I bought this bata footwear 7-8 months ago with one year warranty/guarantee. The strap of these footwear got damaged and now it is not fit to wear in the foot. You are hereby requested to replace my footwear as soon as possible so as to maintain my relationship with bata healthy in future. Unfortunately, the bill of the footwear got misplaced.
Thanks...
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