[Resolved]  Bata India — complaint against order

I have ordered bata footwear.
Order id no. Is #12183968#when i called costumer service they said no payment, but actually payment is done as i confirmed from cc avenues. They didn't even mail or msg regarding order, once in order tracking it was payment successful, now they showing no order with thisno. Even customer service is very poor, they don't direct call to customer serv. Ice people. No information regarding order even payment is deducted.
Was this information helpful?
No (0)
Yes (0)
May 24, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2018
Bata India Customer Care's response
Hi Vanisha, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information