Bata India — Damagaed early

Sushma Naidu

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	BATA

I purchased BATA Chappals of model No:[protected] at BATA Show room situated at Shivam Road, Hyderabad in 1st weak of August 2016 exact date was not remembered and I loss the bill also.
Now the complaint is, the above model chappals were damaged after 15 days (wear 4 to 5 times only) which is not satisfactory, because we purchase in BATA show room for the quality of material and I found that it is not maintaining properly. Thats why new chappals were damaged earliest.
Further I went to the same show room for repair and the Manager is asking for bill other wise charges will be applicable and I said I dont have bill and I will not pay any thing for repair, i[censored] want to verify my bill please open my account with my phone No:[protected] as Iam a regular customer in your BATA.The manager said that he don't have that facility it will be available in the head office and told me to complaint to the BATA.
My Final request is maintain quality of products and rectify the above said model chappals.

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Bata India customer support has been notified about the posted complaint.

Aug 31, 2016

Updated by Sushma Naidu I purchased BATA Chappals of model No:[protected] at BATA Show room situated at Shivam Road, Hyderabad in 1st weak of August 2016 exact date was not remembered as I loss the bill .
Now the complaint is, the above model chappals were damaged after 15 days (wear 4 to 5 times only) which is not satisfactory, because we purchase in BATA show room for the quality of material and I found that it is not maintaining properly. Thats why new chappals were damaged earliest.
Further I went to the same show room for repair and the Manager is asking for bill other wise charges will be applicable and I said I dont have bill and I will not pay any thing for repair, i[censored] want to verify my bill please open my account with my phone No:[protected] as Iam a regular customer in your BATA.The manager said that he don't have that facility it will be available in the head office and told me to complaint to the BATA.
My Final request is maintain quality of products and rectify the above said model chappals and repair my chappals without any charge and isuue instructions to the BATA Manager, Shivam Road, Hyderabad. and see that it will not be repeated in future.