[Resolved] Bata India — damaged and used product. customer car was executive lies about call back n false commitment

Ravinagupta

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	bata.in

It's been 2 weeks since i've registered a complain (Complain no. -938626), they are not resolving.. Moreover the customer care executives lie about call and gives false commitment on reverse pickup of my damaged and used product that they have delivered. It's a shame and they don't have any work ethics.. Especially "ashish verma".. He told me 3 times in an inter a of 8-9 days that there will be a reverse pickup/he'll update me with the status and yet he never calls and everything i have to yell at them to do something. And they don't even reply to emails

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Oct 13, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Aug 28, 2017

Updated by Ravinagupta My email is - [protected]@gmail.com/ravina.[protected]@gmail.com

Verified Support

Aug 29, 2017

Bata India Customer Care's response Hi Ravina, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Verified Support

Sep 06, 2017

Bata India Customer Care's response Hi Ravina, We trust this issue has been resolved by our service team. Please let us know if we can assist you any further.