[Resolved] Bata India — damaged product received

rajashree kv

from Bengaluru, Karnataka

Address:	560032
Website:	Bata.in

Dear sir,

I had done online purchase for a pair of sandles from bata on 20/08/2017 against cod order # 12152089 priced at rs 1609. I received the same on 27th august & as soon as i opened the package noticed there is a damage on one of the sandal. Raised a complaint on their web the same day against ref # 944472.
Neither was the product picked up nor was the money refunded. I have been registering complaints after complaints but no solution from bata. I have been holding the damaged product with me and i told them i can drop off at one of their outlets but no solution has been provided till now. Can somebody help me in getting the refund.

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Dec 12, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

Bata India Customer Care's response Hi Rajashree, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.