Bata India — defect productive and worst staff behaviour

Address:

Chennai, Tamil Nadu

I purchased a pair of cut shoes in omr bata outlet at chennai. The insole was worn off in 2 months. I was out of station for 3 months. When i approached the store guy for the issue he we totally irresponsible in his response asking me a bill that was bought 2 months ago and said that their system has no information about the purchase history.

I was asked to produce my bank statement and finally the so called store supervisor said it cannot be replaced. The store is 20 kms from my home and i had to travel twice to get this amazing response from the supervisor and he didnt even care to respond to me.
I have all this conversation recorded.

Finally now i have spent 2000 to receive this irresponsible response