[Resolved]  Bata India — Defective articles

Address:Jaipur, Rajasthan, 302018
Website:BATA INDIA

Dear Sir,
I have purchased one pair shoe from bata store on 30.06.2016, but this is regret to say that quality of shoe was very poor not matching with name of Bata. The shoe sole was tore in just 15 days o[censored]se. When I have visited to store, the manager has denied to replace the same and ask me to repair.

They repair the shoe oin very bad manner.
When i called to the customer care, they denied to resolve the issue. Both the dealer and Customer care are not responding. I have also email to the customer care but they are not replying. I am feeling cheated now, I have purchased Bata shoe because of its name and brand value. If I have to wear repaired shoe then why I was purchased expensive shoe of Bata, can purchased 3 pairs shoe of any local company and they will serve more than Bata.
I am requesting you to look in to this matter and resolve the same. I want replacement of shoe, as the shoe sole was tore in just 15 days o[censored]se.

I have already handed over the shoe at store.
BATA INDIA
Invoice no 25516
Date of Invoice 30.06.2016
Article no 851-4626
MRP 1199/-
Store Detail:

BATA House
Bata Priorty Dealer
R.P. & Company
Shop no 25
Vishvasariya Nagar
Near Triveni Puliya
Gopalpura Bypass
Jaipur
Ph[protected]
Tin no [protected]
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2016
Complaint marked as Resolved 
No steps taken by the company. Neither they called me nor revert on the mail even reminder more than 10 times. I called their authorise customer care, and they told to me to contact the dealer only. Dealer denied to do anything. Contact n: 1800-419-2282 Mail ID: [email protected]
Bata India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information