[Resolved] Bata India — Defective articles | |||||
Dear Sir, I have purchased one pair shoe from bata store on 30.06.2016, but this is regret to say that quality of shoe was very poor not matching with name of Bata. The shoe sole was tore in just 15 days o[censored]se. When I have visited to store, the manager has denied to replace the same and ask me to repair. They repair the shoe oin very bad manner. When i called to the customer care, they denied to resolve the issue. Both the dealer and Customer care are not responding. I have also email to the customer care but they are not replying. I am feeling cheated now, I have purchased Bata shoe because of its name and brand value. If I have to wear repaired shoe then why I was purchased expensive shoe of Bata, can purchased 3 pairs shoe of any local company and they will serve more than Bata. I am requesting you to look in to this matter and resolve the same. I want replacement of shoe, as the shoe sole was tore in just 15 days o[censored]se. I have already handed over the shoe at store. BATA INDIA Invoice no 25516 Date of Invoice 30.06.2016 Article no 851-4626 MRP 1199/- Store Detail: BATA House Bata Priorty Dealer R.P. & Company Shop no 25 Vishvasariya Nagar Near Triveni Puliya Gopalpura Bypass Jaipur Ph[protected] Tin no [protected] Was this information helpful? | |||||
Sep 30, 2016 Complaint marked as Resolved No steps taken by the company. Neither they called me nor revert on the mail even reminder more than 10 times. I called their authorise customer care, and they told to me to contact the dealer only.
Dealer denied to do anything.
Contact n: 1800-419-2282
Mail ID: [email protected] Bata India customer support has been notified about the posted complaint. | |||||
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