Bata India — Defective Bata sandal

Address:

Vidhyadhar nagar ,jaipur

I bought a sandal pair for men ie.BATA TAN SANDAL FOR MEN, ARTICLE NUMBER: 8613551 for RS 1299/- on 24.10.2023 from vidhyadhar Nagar, Jaipur, Rajashtan vide invoice no -CM[protected]. But, one sandal stated to show multiple wrinkles on upper side from day one and now it is showing clearly big wrinkles and i feel that this pair is defective, hence, I request your kind self to replace the piece as i strongly believe in customer satisfaction from BATA and also a customer of BATA since last twenty years.
I hope BATA will surely maintain its customer satisfaction this time also.