[Resolved]  Bata India — Defective shape of right shoe of the pair

Address:Kolkata, West Bengal, 700063

I had purchased one pair of footwear (Black shoes) from bata store at hindustan park, 204, rash behari avenue, kolkata-700029, vide cash memo no. 0005/1/14052017/00010 on 14/05/2017. Inv. Num. 091877, batch no, 00174, dated :[protected].

I was served by salesman shri b. Dutta.

Regret to say that the shoe of right leg of the pair is not of proper shape, slightly bent and not straight one, which is apparent in naked eye that i overlooked while purchasing. When i wore it for moving out yesterday, i got my right ankle somewhat twisted.
Product's article code : 854-6152; dept. & plan : 422 / 6393
Product cost - rs. 2499/=. Please advise what i have to do now for the product.
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Jun 22, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Bata India Customer Care's response
Hi, Request you to share your contact details via in-customer.[protected]@bata.com so we can help resolve this matter.
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