[Resolved]  Bata India — Defective Shoe and Denial of Store Incharge to Accept the same

Address: Ahmedabad, Gujarat

I have bought one pair of Shoe from Alpha One mall store Ahmadabad on 06/06/2015 and used the same for 1 time and have found that it has pasting issue and bottom of shoe is defective( Pasting issue). I have approached store for rectification of the same but he denied that we can not do any thing in this. I told him that I have purchased the same around month back only and on that he told me that no warranty is available on pasting issue, this was not told to me during purchase. Apart from this his attitude was also very rude and he told me to come with memo again and he will see what can be done. This was not expected from the company like BATA.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2015
Bata India Customer Care's response
Dear Vishal,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2306
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information