[Resolved] Bata India — Defective Shoe and Denial of Store Incharge to Accept the same
V
Vishal3064
from Kolkata, West Bengal
Jul 13, 2015
Address: Ahmedabad, Gujarat
I have bought one pair of Shoe from Alpha One mall store Ahmadabad on 06/06/2015 and used the same for 1 time and have found that it has pasting issue and bottom of shoe is defective( Pasting issue). I have approached store for rectification of the same but he denied that we can not do any thing in this. I told him that I have purchased the same around month back only and on that he told me that no warranty is available on pasting issue, this was not told to me during purchase.
Apart from this his attitude was also very rude and he told me to come with memo again and he will see what can be done.
This was not expected from the company like BATA.
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Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2015
Bata India Customer Care's response Dear Vishal,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.
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