[Resolved] Bata India — Defective substandard hush puppies shoes purchased

Rajesh Khetrapal

from Mohali, Punjab

Address:	New Delhi, Delhi, 110052
Website:	BATA INDIA

I had purchased above said shoes from your bata factory outlet from faridabad on 11th of march 2017 vide receipt no 11-03-17/1/0037. After fifteen days only one of the side opened/cracked. Shoes were shown to your bata out let & complaint lodged vide complaint no 876354 dtd 7th april 2017. They assured replacement but no response even after regular followup...? your customercare dont even have courtesy to respond to the complaints lodged.
We had also lodged complaint to hush puupies vide ticket no 7374848 agin no response.
Pl note if you are not going to replace my shoes in next one week i will seek redressal to my grievances through suitable forum & media at your cost & expences.
Rajesh khetrapal

+1 photos

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May 27, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Bata India Customer Care's response Hi Rajesh, Regret the inconvenience.Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this matter.