[Resolved] Bata India — Double entry for my purchase

jayaseelan daniel

from Bengaluru, Karnataka

Address:	560050
Website:	www.bata.in

Sir
I have purchased bata products from BATA SHOE STORE, 2/1, 80FEET ROAD, BSK 1ST STAGE, SRINIVASANAGAR, BANGALORE on 07/12/2016 by 16.57 p.m

for the purchase i have given my INDUSIND DEBIT CARD the company people done the swipping after that they told the server is down then I have given Rs.1579/- by cash after coming to my house the amount has been debited from my debit card, next day i have enqiured with the bata show room they told that my card no has not in their sale list

so i have enquired with my indusind bank and made a complaint and they verified and given me the bank statement that the amount Rs.1579/- has been credited to bata

while showing the bank statement to the bata show room they are again saying the same that they didn't got the amount

so please verify and solve the problem other wise i have to take legal action

with regards

jayaseelan daniel

[protected]

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Jan 19, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Bata India Customer Care's response Hi Jayaseelan,
We deeply regret the inconvenience caused. Someone will get in touch with you at the earliest. Request your patience.

Verified Support

Dec 19, 2016

Bata India Customer Care's response Hi, We tried to reach you, but the mentioned number seems incorrect. Request you to share your contact details with us or reach us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that we can get in touch with you and resolve this at the earliest.