Bata India — Dr Scholl Ladies slippers costing 1699

Address:

Bangalore, Karnataka, 560032

I bought a the above ladies slipper costing ₹1699/- from Shop No. 415, 2nd Main, 1st Cross, Ravindra Tagore Nagar Main Rd, Rahmath Nagar, RT Nagar, Bengaluru, Karnataka 560032.
In seven days the stitch had come out and there was a depression where the big toes imprint on the sole.
I went to the shop and showed him the footwear and he said that I should leave it with him and he would get it repaired.
I told him I want to lodge a complaint and he refused to take my complaint. The Asst Manager was not cooperative even when I told him that the footwear had stitches coming out in seven days and it is quite unacceptable from a Shoe Company of International reputation. He would still not take my complaint and he said that he is would not take my complaint and if I leave the shoes he would get it repaired in two to three days.
Why should I buy a footwear from Bata if it manufacturing defect is is visible within seven days? Why should the shop manager is empowered to replace it ? Why as your loyal customer have to undergo the agony for running up and down to your shop and be ill treated that he refuses to register my complaint?
Please give replacement at the earliest to restore faith and trust in your brand name.