[Resolved] Bata India — Exchange of Hush Puppies brought from Bata website online

johitaa.ghosh

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400012
Website:	bata.in

Dear Bata team,
I brought a hush puppy sandal in December 2016. However last week of Mar 2017 the front portion of the sandal sole has come apart.
Please help me with what needs to be done as it is not even 6 months and the expensive sandal came apart. It is completely unexpected that brands such as bata and hush puppy will not be durable.
I have been trying to register this complaint since 31st March through phone and email, however I am not getting any response.

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May 21, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience. Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this.

Verified Support

Apr 17, 2017

Bata India Customer Care's response Hi, we trust this issue has been resolved.In case of any more issues, please share your contact details with us so that our team can help resolve the same.