[Resolved] Bata India — Exchange of product

Mansi RaJput

from Gurgaon, Haryana

Address:	New Delhi, Delhi
Website:	Bata.in

Order number: 12118581
Order placed on 11th January. Received on 12th January.
I have been trying to register for an exchange of product since 13th January'17. I have made numerous calls to their customer care service but my requests are being ignored. I just needed a smaller size of the shoes but no one has come to pick my shoes for exchange till date.

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Mar 17, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Bata India Customer Care's response Hi, Please accept our apologies for your unpleasant experience.Our team will contact you shortly. Meanwhile, request you to share your contact details with us via e-mail Id - in-customer.[protected]@bata.com so that we can get in touch with you and resolve this at the earliest.

Verified Support

Feb 07, 2017

Bata India Customer Care's response Hi Mansi, we are working on your issue and will contact you shortly for a resolution

Verified Support

Feb 14, 2017

Bata India Customer Care's response Hi Mansi, we are working on this issue on priority.Apologies for the delay.We will soon get back you with a resolution.

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Comments

Jayoti Saha Dey

from Agra, Uttar Pradesh

Today I bought two ballerinas from Malviya Nagar bata store the cashier gave me the shoes without boxes just in a paper bag. I have been visiting bata store since childhood felt very belittled. Very unprofessional and very much unlike Bata