[Resolved]  Bata India — Girl's Shoes

Address:

Ernakulam, Kerala, 682030

I bought a pair of shoes from the store (Bata Showroom Vazhakkala). When I openend the box after reaching home, The box contained shoes of different sizes. When I tried to contact the store they told me that they can't replace the shoes since they had already given the other two matching sizes to some other customers and asked me to wait for one week so that new stock would arrive by then. When I went to the Bata's again after a week they told me that they don't have the shoes. When I asked for refund, they immediately declined the same. So I was forced to buy a new pair of shoes. But there were only few which suited my choice. Atlast I had to select a pair of shoes though it was not something I liked much. The cost of the new shoes was Rs. 50 less than the previous one, so they again forced me to buy something that is worth of Fifty rupees. But there was nothing which was of that price. So I had to settle with a Men's Shoe polish ("Clearly I don't want one; I am a girl"), which costed more than Fifty. Afterall I, who had come for a replacement, had to pay more !! And the beauty of all this is that they had put the unmatching pair of shoes on display again!!