Bata India — Hush Puppies - Complaint

I bought Hush Puppies Sandals and year back and have not used them because of the lock down . Recently, I opened the box and sole is in bad shape and not in usable state.

I paid around 2500/- and bought the Sandals from Bata showroom Abids, Hyderabad, Telangana . I have been Bata customer throughout and this was the only bad experience till date.

I went to showroom but have not received proper response. Request your help to look into this issue for which I shall be obliged.

Contact Details:
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Anil Kumar Chappidi
Director – Cognizant Technologies
H:No – 3-12-18
Ganesh Nagar Colony
Ramanthapur; Hyderabad – 500013
Telangana
Mobile: [protected]

Thanks
Anil