[Resolved] Bata India — Hush Puppies FORMAL SHOES (a product of Bata)
M
Madhukanna Chakram
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh, 500035
Sir,
Few months ago I have purchased on formal shoe ( product code : F[protected] ) from Bata Shoe Store located at LB NAGAR, HYDERABAD priced Rs 2999/-( two thousand nine hundred and ninety nine only ) after using it for 10 days I found the shoe defective ( as the cushioning was not so good ) hence I reported the matter to the shop keeper and after having a few words with the management and later on they told that they will not replace the shoes after 90 days from the date of purchase. I am aware the product has the issue with the cushioning and the quality in 1 week only and I am the regular customer to BATA, not even used hardly 10 days, i didn't got the time to come over and return the product. And here after please look in to the matter and take as a exceptional case. Please replace my shoe as early as possible.
Please do the needful
Regards
MADHU CH
[protected]/[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 17, 2017
Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
Bata India Customer Care's response Hi Madhu, we regret the inconvenience caused.We have noted your details and will get in touch with you shortly. Meanwhile, request you to tell us your concern via our toll free number:[protected] so that we can resolve this issue at the eariest
Verified Support
Feb 03, 2017
Bata India Customer Care's response Hi, we trust your issue has been resolved by our service team.Please let us know if we can assist you any further
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment