| Address: | Kolkata, West Bengal, 400074 |
Dear sir,
I am a regular user of hush puppies and never had any problem with them. Recently i have purchased another pair of hush puppies shoes on 13.3.2017 costing rs 3499 /-, from your show room in r city mall, mumbai. After a day i found that the shoes were making a lot of squeaking noise while walking in the office especially on mosaic floor and vitrified tiles. I showed it in the show room after two days and they said that insole was nor proper and the same was replaced. I was asked to us it for some time and see them. However after another two days the noise was still continuing and i took it to the show room again. They examine the shoe and confirmed the same and gave a replacement also. However the level of noise though has reduced a bit is still persisting and causes great embarrassment in the office while walking along the corridor. I am not sure what to do now as the shoes continue to create trouble and inconvenience. I am a regular user of hush puppies and the old one i have now are very comfortable and never had this type of problem.
A copy of invoice is enclosed for your reference. Request you to look into the matter and do the needful
Thanks
Ravi. L Was this information helpful? | 
I recently purchased Bata - hush puppies shoes with memory foam from Bata's Nigadi, Pune, Maharashtra store (cash memo attached). Shoes are worth 3, 499/-. Shoes are otherwise ok, however they make lot of squeaking noise while walking or even driving car when you apply brakes/clutch. I thought the issue may get resolved after few days once shoes get little old, however it did not. It feels really uncomfortable especially while walking at quiet places or corridors as people tend to get disturbed/ annoyed due to this squeaking noise. People tend to turn their heads to see where the sound is coming from, which is very embarassing.
This kind of low quality product is not at all expected from premium brand like Bata.
I contacted bata customer care over email, phone and showroom however none of them seem to care. Email team took 5 days to reply asking for copy of invoice, which they call as immediate support. I think Bata did not do enough quality control checks during manufacturing which has resulted in such useless product. I think people should approach consumer court to save other people from buying this faulty product.
I hope Bata will be able to resolve the issue urgently or refund my money asap.
Regards,
Ajit Salunke