Bata India — I have been waiting for my refund since 2 months

My order id 12562177 and sub order Id 50693331
I had placed an order in July and return the item due to faulty size July 15th. According to my complaint the refund was initiated on July 16th. And since then have placed 100s of customer calls for my refund. I have submitted my bank details atleast 4-5 times and these people have responded back with stupid and extremely ridiculous reasons like the details are wrong, please provide correct bank details, the refund has been initiated, it is on its way, give us 48 hrs of time etc etc . But I am still waiting for the refund. Being asked upon the details they are putting there is no response from the team. It is a sham and complete fraud. They are jst trying to earn money this way and by harassing customers . There are so many people /customers like me waiting for their refund.
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