[Resolved]  Bata India — issue of defective goods return

Address:Dehradun, Uttarakhand, 492001

I have bought a weinbrenner sandle model no. 861-4050 o. F-09/14 from bata showroom colors mall raipur (C. G.) on dated 14.07.2018. I have used this only two days and unfortunately one of this i got defected.
After that i went to the bata showroom, where i purchased this, the manager refuse to return/replace this product only because i haven't purchase bill.
I requested to him for duplicate bill. He again refused to give duplicate bill or any solution about that. He is very rude and uncooperative person and his behavior is not like a manager.
Now, i request you to do needful for the same
+3 photos
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Sep 22, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Bata India Customer Care's response
Hi Ram, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
Complaint comments 

Comments

Both the items mentioned in subject both the items torn after one week. I have valid bill lying with me. Invoice no cm[protected] dated 07/06/2018

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