[Resolved]  Bata India — item not delivered

Website:

www.bata.in/bataindia/c-264_cl-2/women.html

I placed an order for a sandal on 31st dec 2018 through online and i have made the payment too. I couldn't receive any information regarding the product delivery. I contacted the customer care several times but they just keep saying that i will get it in 2 to 3 days. But so far i didn't receive the item. This is my first experience with bata online purchase and i am very much disappointed with their service. I risked myself by trusting the company and their goodwill. I would be glad if you could help you on this. If so, i request you to kindly consider this mail and resolve my issue asap. My order id is 12262355. Sub/order no : 50314433

I expect at least a refund if you couldn't deliver the item as this is the process carried out in every reputed companies.