Bata India — Leather slippers

Address:

Bata India, WEST K.K Nagar, Chennai 78

I placed an order for leather slipper(ref attached picture) in 2nd April 2022; which was delivered to my place of stay in couple of days. I left for United States within a day or two. The slipper was kept In. A wooden shelf at our home. I visited Chennai again last week; i.e 18th October 2023. I started using the slipper since 18th thro’ 21st; only for 4 days with very mijimal walking steps. On 22nd October 2023, when I was stepping out from the car, the sole of rhe slippers broke into multiple pieces. Check the attached picture

When I approached the retail outlet at KK Nagar Chennai, I was told that this variety of slipper should be used daily to avoid this issue. It was never communicated when it was sold to me last year

Due to size limitations not able to attach the pictures

My email = [protected]@gmail.com