[Resolved]  Bata India Limited — The foot wear front sole and pasting came out with in 2 days

Address:

Kolkata, West Bengal, 700054

Good Evening sir, I have purchased one pairs of sandal by using my BOI Debit Card (5264XXXXXXXX2788) for a purchase worth of Rs.299.00 in 7th November 2015, at Ultadanga 161/1, CIT ROAD, SCHEME 6M, Kolkata -700054. on 7th November 2015 reference complaint number 512983. This is one of your regular customer experienced poor quality on pair of foot wear taken. I have bought a foot wear with a discount of rs 299/- which the foot wear front sole and pasting came out with in 2 days . I purchased one foot wear of no:571-8054 BATA in Kolkata CIT Road branch on 07th November 2015. Within less than two days the upper layer has started going and looked very bad. Kindly arrange for a replacement immediately, as a matter of principle Bata should not knowingly be selling defective products. We have grownup wearing Bata products and this is the first episode of defective service in 20 years - It has left a very bad taste . I am truly greatly disappointed that my loyalty to the brand has been rewarded like this!! I hope to hear your response soon.