Bata India — men's shoes purchased from bata

Address:

Kannur, Kerala

Sir
I would like to complaint about the recently bought shoes from bata stores in kannur near rema bakery kannur kerala. The shoes were taken abroad by my husband within a weeks use the outer leather of the shoes came out in stripes, a big hole appears on both the soles. I will be sending you the pic if required. Very disappointed with bata, the salesperson assured us that the quality was very good as it is bata product. Kindly see to that the standard of shoes is maintained and i need a reply from your side for the same
Disappointed customer