Bata India — Money and points deducted on online purchase but order not confirmed

Hello sir/Madam
I purchased a bata wedge slipper size 7 on 18 August 2021 around 1.28am online through bata website.My 100 bata club points got deducted and 1199Rs also from my upi id, but the product was in my cart only and order confirmation still not given to me.I am shared the screenshot of the product as well as transaction id on the in-cuatomer.[protected]@bata.com.Kindly place my order as soon as possible or Refund my money and points back.My complaint no. Is 99811 as per telephonic conversation.

My contact no. Is [protected]
Thankyou