[Resolved]  Bata India — money refund

It has been over one month now that i have returned an item that i bought. My order number is 12159050. However, i am yet to get my money back. The customer care number is useless as it is always busy and no one ever picks up. The mails that i have sent have also sent back auto-generated responses and nothing beyond that. I do not know how to get my money back.
Was this information helpful?
No (0)
Yes (0)
Jan 15, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Bata India Customer Care's response
Hi Kushal, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
Dec 16, 2017
Updated by kushal27
I have already shared my contact details with you. However, there has been no response from your side. This qualifies as customer harassment liable to be punished. I want my refund immediately.
Complaint comments 

Comments

I purchased a bata footwear worth Rs. 1000/- through your showroom located at Vasai on 8th November 2017. I used it about 2 weeks later for a few days in which it started showing wear n tear.I went to the showroom on 13th Dec and asked for a repair, they have given customer care no which is not reachable.

kushal27's [Complaint's author] reply, Dec 16, 2017
It is never reachable

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information