| Address: | Bangalore, Karnataka, 560078 |
Dear team,
Myself veerabhadra iam using the bata shows since 8 years, when i shift to bangalore i visited one of the bata shoes room which is located in kanakapur road jp nagar bangalore (Address no 1a sbi colony, 41st main j p nagar 1st phase kanakapura road jp nagar bangaore -560078) the reson why iam writing is i brought a pair of shoe from the store onv14/05/2018 but i visited the store on 05/10/2018 around 6.30pm when i compained about my shoe sole is broken the sale executive said no sir you should come with in 90 days from date of purchase it acceptable as per your company policy but its been only 4 1/2 months its not even 8 or 9 months my shoe sole is completly cracked iam very disappointed with the product. When i asked about the service the sale person says that no sir we will not provide service you will give those shoes to outside shops they will repair it.
But my question is if you people will not provide service to the customers why who will buy the product in your company. I attached some images of broken sole please look in to this and reply to my mail.
My mail id - [protected]@gmail.com
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