[Resolved]  Bata India — not satisfied with product

I am a fan of Hush Puppies shows and in past 5 years i purchased three pairs of shoes and always enjoyed the quality and experience.

Recent purchase Hush Puppies Black shoes on 18th June 2017 is a wrong decision.The shoes i purchased is not at all comfortable.There is cushion in sole makes it uncomfortable and shoe laces are not tight comfortably.
I bought it from Shop no B-15, Bata Show room at Connaught place Delhi.

In last three month i hardly used these shoes 15 days.Please suggest me as I am loyal customer of Hush puppies but not at all satisfied with this product and wants to get my money back rather

Article No 101/203-03/[protected]

Purchased from B15 Bata India Ltd, Connaught Place delhi 110001

Amount paid 3499/-

Defect: highly uncomfortable due to cushion in Sole and Laces does not smoothly tight.

Please find enclosed the purchase invoice.

Mahesh
[protected]
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Sep 24, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2017
Bata India Customer Care's response
Hi Mahesh, We apologize for the inconvenience. We have forwarded the same to the concerned department. Our service team will get in touch with you soon.
Complaint comments 

Comments

I have purchased one footwear on 28th June 2017 having article no 3831 amount rs 899/- (MRP) from BATA shoe store KEM hospital chika compound Parel Mumbai 400012. Due to some sole issue this footwear is not usable. I have misplaced bill for the same. So requesting To replace the footwear.

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