Bata India — one of product not delivered and other product refund not returned

Address:

House No 81, Sec-1 IMT Manesar, Gurgaon, Haryana, 122050

Dear team,

I ordered online three pair of shoes from bata online store on 03-feb-2020. There were three sub orders, out of three sub orders i received two orders with details as follows:

Sub order 1- black sneakers, status: order received and product is ok
Sub order 2- brown loafers, order received, product was defective. Return was requested, product has been returned but no refund till date
Sub order 3- grey sneakers - order not received till date

My order number is 12502742

Request you to kindly look into the issue and resolve it. I want my refund and undelivered pair of shoes

Regards
Mandeep malhotra
Ph:[protected]