| Address: | Thane, Maharashtra, 421503 | | Website: | bata.in |
I am pissed with the behaviour what employees at bata has been showing towards there customers. Its regarding my order refund that i had been calling your since last 1 month. Firstly you took a lot of time getting the product picked up and now you have not issued the refund yet. This behaviour is seriously very irritating and upseting. My order is 12197257 and 12197266 has been returned to you but the refund of only one of the products has been issued. The orders were reverse picked on 09/06/18 (AWB No[protected] and 27/06/18 (AWB No[protected]. I have been calling the customer care no every 2 3 days. But the only response i get from the CS team is sir your complaint has been registered and seniors will contact you about this. But no one has not contacted me yet and i haven't recieved my money. Just the ticket no keeps on updating.
Take down all the ticket nos from 21 May to till date
21 May: 1142833 / 1142836
24 May: 1146115 / 1146744 / 1146746
04 June: 1158286 / 1158289
11 June: 1166810 / 1166811
20 June: 1177527 / 1177531
02 July : 1192603
06 July : 1197912
14 July : 1208273
Just count the number of tickets raised so far.
Its been too long now.
Check the no of times i called you in the screenshot attached.
Regards
Saurabh Shakya
[protected]
[protected]
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Standard warranty mentioned on the product was 90 days, however when i contacted Bata shop warranty service was refused on grounds that shoes have been purchased online.
Kindly look into the matter and resolve...