[Resolved] Bata India — Ozees shoes

Sweta swati

from Katoya, West Bengal

Address:	Gaya, Bihar, 823001
Website:	Bata india

Dear [protected]@Bata,

It was a good experience being with thr brand but what i have faced these days is pathetic.I have a complain related to my purchase of Ozees shoes from Bata exhibition road patna. After 45 days the upper (cloth) portion of the same got a hole in it. Aftr my conversation from bata exhibition road they confirmed that i will be serviced at the near by store but coming here, sales man Santosh informed me that the same is not possible. I am supposed to meet bata exhibition road to get it exchanged. I reside at gaya. Kindly look for the problem on priority. Sharing the copy of receipt and the affected portion of my shoe

Awaiting for a satisfactory reply from your side.

With thanks and regards
Sweta swati

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May 19, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

Bata India Customer Care's response Hi Sweta, We apologize for the inconvenience.Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this matter.