[Resolved]  Bata India — Poor quality of slippers

Address:Khordha, Odisha, 751024
Website:BATA

I purchased a pair of slippers from BATA showroom at Rs. 500/- previous year in the month of October. The slippers eroded just a few days back, i went to the respective showroom from which i purchased the same, but the shopkeeper refused to admit my complaint claiming that i had already used the products for over 3 months, so it could not be exchanged in any possible manner, but offered me a rebate of 50% on new product, to which i agreed, but when i went to choose the product there was no stock available. The shopkeeper assured me the new stock would arrive within a period of 1 week, i went to the shop after 1 week but the situation still remained the same. Finally tired of running from pillar to post, i was forced to procure a new pair of slippers. my whole money invested in the BATA went into the drain, i never expected i would receive such a response from branded products like BATA. i am extremely shocked and appalled by their gesture.
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Mar 12, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2017
Bata India Customer Care's response
Hi, Please tell us your concern via our toll free number:[protected]. We are eager to help you in the best possible manner
Verified Support
Feb 09, 2017
Bata India Customer Care's response
Hi, we trust your issue has been resolved by our team.Please let us know if we can assist you any further.
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