Address: | 410210 | Website: | Bata outlet in Kharghar, sector-7, Navi Mumbai |
Hi team,
I recently bought a pair of power shoes from a sector-7, kharghar, navi mumbai outlet. While trying out the size-7 at the time of purchasing, it fit me well (Usually size -7 fits me). It was only after i wore it for the first time and walked around for about 30 minutes, the shoes started hurting my toes. I went back to the outlet within a week's time for an exchange to get one size bigger but i was denied the exchange with reason that i already wore it once. It is quite disappointing to hear about such a rigid exchange policy. When you say that exchange is allowed within a period of 3 months then you should accept the product unless it has been damaged. Infact, my product is in a good condition and used only once and now it has become useless for me.
Also, to point out one more fact, usually size-7 fits me perfectly with slight room for a comfort for my toes. Not sure why it didn't work for me this time with power brand. Tried this brand for the first time.
So, overall i am not satisfied with my purchase and would want an exchange. Hope you will look into the matter. Thanks in advance.
Best regards,
Chetna khaparde Was this information helpful? |