[Resolved] Bata India — Product quality not good

saniyaislam

from Noida, Uttar Pradesh

Address:	Saharanpur, Uttar Pradesh, 247001
Website:	www.bata.in

I bought Bata sandals from clock tower saharanpur. The quality of shoes is very bad n it got torn widin 2 months. It takes away my trust from such a big brand. Also shopkeeper refuses to replace it.
Please make sure that customer promises retain n replacement is done asap. I trusted and bought these shoes from Bata but this is a disgrace for such an organization to give such an inferior products. Moreover providing such bad customer service and denying replacement

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May 12, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by saniyaislam Model no . 861-6005

Aug 29, 2016

Updated by saniyaislam No response till now. Bata has poor customer complaint

Verified Support

Aug 30, 2016

Bata India Customer Care's response Hi Saniya,

We regret to note the inconvenience caused to you, we request you to share your contact details with us @[protected] or write us on in-customer.[protected]@bata.com.

We assure you that your complaint will certainly get resolved upto your satisfaction level.
Assure you the Best services always.

Regards,
Customer Service Team
Bata India Ltd.

Sep 07, 2016

Updated by saniyaislam No resolution till now.. I hope people r not sleeping

Sep 10, 2016

Updated by saniyaislam Tried contacting with Bata.. But messages are not delivering.. This takes away my trust from an esteemed organization and spread a word of defamation for the company