[Resolved]  Bata India — product quality/wallet

Address:700048

Sir
I am milan hati from kolkata, india, phone - [protected], i have purchased a wenbrenner brown wallet from lake town bata show room, in the month of june. Although i have purchased it on june, but i have used it only 7days.in 7days only i came to know the quality of the product is very very very poor, the brown leather become discolour and cracked, and the soft cover of the leather become damaged, i contracted the bata showroom, from where i brought this product, they suggest me this email id, and instructed me to send a complain.
Sir we trusted the band bata from very early age, but this my first worst experience with bata, and the experience with the quality of product is so poor, that maybe i will never buy any product from bata. So i am giving all the details of the product and also attaching some pictures
Article no[protected]
Manufacturing month - jan, 2017
Price - 999
I am expecting from you to please change the wallet, or repair it, or give my money back or giving me a suitable suggestion.
Please reply as soon as possible
Thank you
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Dec 4, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
Bata India Customer Care's response
Hi Milan, We apologize for the inconvenience. We have forwarded the same to the concerned department. Our service team will get in touch with you soon.
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